Refund policy

Return & Refund Policy – CoversBuy.com

At CoversBuy.com, we prioritize customer satisfaction and ensure a hassle-free shopping experience. Please read our return and refund policy carefully before making a purchase.

1. No-Questions-Asked Exchange Policy

  • You can replace any mobile cover within 3 days of the delivery date under our No-Ask Exchange Policy.

  • The replacement will be processed once the original product is returned.

2. Replacement Policy for Defective or Damaged Products

  • If you receive a faulty, defective, or broken mobile cover due to transit damage, we will dispatch a replacement at no additional cost.

  • Your money is 100% safe until you receive the correct product.

3. No-Questions-Asked Return Policy

  • If you wish to return a product for any reason, we accept returns with no questions asked. within 3 days of the delivery date

  • Customers must bear the shipping charges Rs 150 if COD order and Rs 100 if Prepaid Order. (Amount Refundable = Paid Amount - Shipping Charges)

  • Upon receiving the returned product, we will refund only the product cost (excluding shipping charges, as they are paid to the courier company).

4. Non-Returnable Products

  • Products purchased under heavy discounts, such as Buy 1 Get 1 Free, or more than 60% Off are not eligible for return or refund.

5. Important Notes

  • All return and exchange requests must be initiated within the mentioned timeframe.

  • The product should be returned in unused and original condition with its packaging.

  • Refunds will be processed within 5-7 business days after receiving the returned product.

6. Not Returnable Items

  • Items which are made for single use like Tempered Glass, Camera Lens, Protector Film etc. are not returnable.

  • Product Cost/ Sold price/Discounted Price which is less than 300/- rupees are not returnable. Products priced at ₹300 or below (after discounts) are not eligible for returns.

For any return or exchange requests, please contact our support team on WhatsApp us at 9897843655.

📌 Terms & conditions apply.